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Shipment Info

Orders in the European Union are shipped via our affiliate courier DHL Express and insured against theft and accidental damage. This insurance coverage ceases to exist upon receipt of the goods.

Orders are processed and shipped within 48 hours after your order is placed and after receipt of your payment. We take care of your orders during regular office hours, being 9am to 17pm and with the exception of Belgian public holidays. In case an item is out of stock, it can be re-ordered, and delivery time can then run up to 14 business days.

As soon as we have shipped your order, you will receive an email with the tracking number of your order.

Destination Shipping method Shipping costs Delivery times
Belgium DHL Express Worldwide Defined at checkout Average of 1 – 3 business days after processing
European Union DHL Express Worldwide Defined at checkout Average of 3 – 5 business days after processing
Other Countries DHL Express Worldwide Defined at checkout Average of 2 – 5 business days after processing

 

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.